Patient & Family Guide
Frequently Asked Questions
Clear, helpful answers about booking home healthcare consultations, doorstep diagnostic tests, preparation guidelines, and service coverage in Surat.
General & Booking Questions
Yes. Wellbeing Healthcare Services provides both home healthcare consultations (Doctor Visit, Physiotherapy, Dietician, Nursing Care) and doorstep diagnostic tests (Portable X-Ray, ECG, Holter Monitoring, 24-Hour ABPM, Sleep Study, and Blood Sample Collection) across Surat, Gujarat.
You can book by messaging us on WhatsApp at 90332 28883, calling 99094 55755, or submitting a request through our Book a Service page. Our coordinator will confirm slot availability for your location.
Yes! Clicking any "Book on WhatsApp" button on our website opens a pre-filled WhatsApp message to 90332 28883. You can also send a photo of your doctor’s prescription directly on WhatsApp.
Operating from our Sagrampura center (Beside Ashutah Hospital, Kshetrapal Mandir), we cover Sagrampura, Adajan, Vesu, Pal, City Light, Athwalines, Piplod, Bhatar, Ghod Dod Road, Althan, Katargam, Varachha, Rander, and surrounding neighborhoods in Surat.
No. Our services are strictly for scheduled, non-emergency healthcare and diagnostics. For a medical emergency (such as acute chest pain, severe breathlessness, or trauma), contact local emergency services or go to the nearest hospital emergency department immediately.
Home Healthcare Questions (Doctor, Physio, Dietician & Nursing)
A home doctor visit includes a review of symptoms and medical history, vital signs check (BP, pulse, oxygen saturation, temperature), focused physical examination, prescription review, and recommendations for follow-up care or tests.
Yes. Home physiotherapy is ideal after orthopedic surgery, fractures, or stroke, allowing patients to perform guided rehabilitation exercises safely in their own bed and living room without painful travel.
Yes. Our dietician customizes nutrition plans around your household kitchen, including Gujarati vegetarian, Jain, diabetic-friendly, heart-conscious, or weight-management diets.
Yes. Any clinical nursing procedure—such as injectable medications, IV care, catheter care, or Ryle’s tube feeding—is performed strictly in accordance with a valid written prescription from a qualified doctor.
Diagnostic Service Questions (X-Ray, ECG, Holter, ABPM, Echo & Lab)
Yes, we provide 12-lead resting ECG tests at home in Surat using compact digital ECG equipment. The test is painless and takes only a few minutes while lying on your bed.
Yes. Our mobile technician brings a low-radiation portable digital X-ray unit to your home to perform Chest, Spine, Ribs, Pelvis/Hip, Knee, Shoulder, Skull, Hand, or Ankle/Foot X-rays at the bedside.
Holter monitoring is a continuous wearable ECG recording that typically lasts 24 to 48 hours (and up to 72 hours when prescribed by a doctor) to detect intermittent heart rhythm irregularities.
ABPM records your blood pressure automatically at regular intervals over 24 hours during your normal daily routine and overnight sleep. It helps doctors detect white-coat hypertension, masked hypertension, and nighttime BP patterns.
2D Echocardiography is performed AT CENTRE at our Sagrampura, Surat facility (201, 2nd Floor, Seven Square Building, Beside Ashutah Hospital) by prior appointment.
Yes. Trained phlebotomists visit your home in Surat using sterile, single-use vacutainers for morning fasting blood tests, full-body profiles, diabetes, lipid, thyroid, kidney/liver tests, and routine pathology reports.
Having a doctor’s prescription is recommended for diagnostic tests (especially X-Ray views, Holter duration, ABPM, 2D Echo, and PFT) so the test matches your physician’s exact clinical requirement. Test interpretation and medical decisions should always be made by a qualified healthcare professional.